Returns & Exchanges

At Lavinia Lingerie, we want you to feel confident and beautiful in your purchase. If you are not completely satisfied, we offer a 30-day window for returns and exchanges on items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Prepare Your Package

  Place the items in their original packaging, ensuring all hygiene liners are intact and tags are securely attached to the garments.

• 3.
  Ship Your Return

  Print the prepaid shipping label provided through our portal and drop off your package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our quality control team inspects your return, we will process your refund to the original payment method or ship your exchange within 5-7 business days.